NPGA Participates in Problem Gambling Awareness Month Activities
Margaret’s Story
What’s In a Name: Might the Renaming of Massachusetts’ Council Be the Way of the Future?
In September, after nearly 40 years, the Massachusetts Council on Compulsive Gambling (MCCG) changed its name to the Massachusetts Council on Gaming and Health (MACGH). Northern Light discussed this change and its implications with Marlene Warner, executive director of MAGH.
Q: Why was the organization renamed? Marlene Warner A: We started talking about this around four years ago. For starters, the term “compulsive gambling” was antiquated. We also became involved with GameSense, which meant we were more focused on the full spectrum from prevention to recovery rather than just intervention. We also heard increasingly from people at casinos and on social media, helplines, etc., about the blurring of lines between gaming and gambling. Since iGaming takes place on the casino floor it made sense to talk about “gaming,” which is more of an all-encompassing term. The “health” aspect of our name reflects that we do more than just intervention — we also want to look at the larger public health implications. The intention of the name is to not only expand our mission but also to designate what we’re truly doing as an organization. Q: Was there a tipping point in the decision to change the name? A: It was a gradual thing but in the last two years as we’ve realized the blurred lines between gaming and gambling, so have gaming commissions. Congress has even held hearings on gaming. It became clear to us that this was the next wave and we didn’t want to miss it. Q: What has the response been to the name change? A: For the most part, everyone has been incredibly supportive. They thought it was appropriate and future-focused. Q: Have you made any changes to your training since the name change? A: The very first thing we did was to work on a certificate program and clinical training program to broaden counselor and clinician knowledge of video gaming in a clinical setting. We want to make sure they’ve been prepared so that when someone presents with a gaming problem, they know how to respond. Q: How is Massachusetts handing gaming disorder? Are counselors encouraged to take the INTENTA training? (INTENTA is the first approved training provider for the new International Gaming Disorder Certificate (IGDC) by the International Gambling Counselor Certification Board). A: The training that we’re putting together is sort of a competitor to INTENTA. It’s another option that is a little shorter and less expensive. We are collaborating with the Evergreen Council on Problem Gambling and the course is called Foundations in Gaming Disorder. As with INTENTA, it will qualify for international board certification. Q: Do you plan to measure the impact of the name change, whether through changed attitudes or diminished stigma around gambling disorder? A: For now, we’re just collecting anecdotal feedback. But a year from now, we’ll want to know we’ve done the right thing. I think we’re gaining a lot of traction. We’re also in the process of putting together a major national study with gambling and gaming stakeholders with major universities. That, alone, has been well received. Q: Do you think other state councils will make similar name changes? A: Several fellow state councils have asked us how to do it. Many of us were trained on the idea of calling it “gambling” rather than “gaming” so it takes some fresh thinking. It’s not a change to be done lightly.
Millions in ‘Sin Taxes’ Flowing into Minnesota’s coffers during COVID-19 Pandemic
Recovering Problem Gambler Leads Way Through Recovery
Jess Stewart’s desire to become an advocate for problem gamblers was born while he was at Project Turnabout for residential gambling treatment in 2016. Four years later, he’s proven to be a highly motivated, steadfast voice for those afflicted with gambling disorder.
After graduating from Project Turnabout, Jess returned to his native Ohio (Jess was unable to find residential treatment in Ohio). He immediately sought out organizations involved with problem gambling to determine how he might contribute as an advocate.
Jess soon forged a connection with the Problem Gambling Network of Ohio (PGNO), signaling the start of a great new journey. He subsequently attended national conferences and recovery meetings, became a PGNO board member, participated in a symposium for Recovery Resources in Cleveland, and led a session at the 2020 Ohio Problem Gambling Conference. “Everything sort of snowballed in a good way for me as if it were meant to be,” says Jess.
Jess found that he had unique value to add because of his lived experience. “I can tell a very real story to influence legislators about gambling issues. When someone shares their story in person, they have to hear it, and it changes the way they think about it. I also remind them to think about the legacy they want to leave.”
Jess has reached out to legislators by email, letter and phone calls, written op-eds for newspapers and done television interviews. He’s also passionate about the language of “addiction.” “I think the term ‘addict’ creates a stigma that keeps people from coming out to the forefront and getting help.”
Jess has contributed in other ways. For example, he’s supported the use of “warm transfers” on the Ohio state helpline, giving individuals calling in the opportunity to speak with and be assessed by a certified gambling counselor. He’s also encouraging the state to add an advocate line, which would allow a caller to talk to a peer that’s experienced challenges with gambling, rather than a counselor that they might view as less relatable.
“You have to have compassion and understanding when talking to another person and treat them as you’d want to be treated,” he says. “That conversation just might save a life. That was the case for me after my initial call with Project Turnabout — I heard the voice of hope and understanding.”
Where does Jess’s passion come from and what motivates him to be so energetic about the cause? “I believe if you’re aware of what you can do that you have a moral obligation to speak out and help others. I wasn’t willing to be silent because I’ve read and heard so many sad stories. I respect others who decide not to share their story or to be in the forefront, but for me that just isn’t an option.”