The Minnesota Conference on Problem Gambling takes place on Thursday, Sept. 19 at the Hilton Minneapolis/Bloomington. While we’re still finalizing the day’s sessions, here are some topics we plan to cover:
The intersection of gambling and suicide
Financial counseling for families
The impact of gambling on families
Community leader panel discussion about gambling
Update on sports betting legislation
National gambling attitudes survey results
Please check mnapg.org in the coming months for additional information about the conference as we solidify the agenda.
National Conference
The National Conference on Gambling Addiction & Responsible Gambling takes place in San Diego on July 17-19. The conference brings together world-class presenters to deliver powerful and insightful messages about problem gambling and responsible gambling. For more information and to register, visit ncpgconference.org.
The National Council on Problem Gambling (NCPG) is making significant improvements to the National Problem Gambling Helpline. The changes are expected to provide consistent standards across participating states and provide insights into those calling the helplines, ultimately making help more accessible to people in need of problem gambling information and support services.
There are four primary aspects to the modernization project, which began in 2021. The first was establishing a national helpline number, 1-800-GAMBLER, something that was initiated in 2022. The single national number means a reduction in the number of state helpline numbers that need to be listed in national gambling ads. It also ensures that anyone living in participating states will be automatically routed to their local state helpline when I dialing 1-800-GAMBLER.
The second part of the project is upgrading the technology. This involved improving telephony and routing systems, synchronizing text and chat data collection forms, and ensuring access to language translation for services for all contact centers within the National Problem Gambling Helpline Network. While this work isn’t flashy to the public, it ensures that everyone gets connected to their contact center efficiently and effectively, and that language is not a barrier to care.
The third portion of the project involves working with the 27 contact centers that comprise the network to help each one grow, standardize communication and training, and ensure the centers obtain accreditation with the appropriate governing body.
The final aspect of the project relates to data collection. NCPG is working with the various contact centers to get permission to gather specific helpline data. This will provide insights into trends about callers using the service and the reason for their call, ultimately allowing NCPG to better support advocacy efforts at the national and state levels.
NCPG’s Helpline Committee has developed more than 15 data points they’re seeking to obtain from the contact centers. Some of the information includes who is calling the helpline (family member, individual who gambles, etc.), the kind of gambling that has caused problems (sports gambling, lottery, etc.), and the type of referrals made (to treatment, to peer support, warm transfer to crisis services, etc.).
“This information will allow us to identify and forecast trends, which will inform state and national advocacy efforts,” says Jaime Costello, director of programs for NCPG. “For example, if we see that peer services are becoming a more common referral option, we’ll be able to help the states advocate for more resources. Data strengthens advocacy efforts.”
NCPG hopes to complete the initial stages of the National Problem Gambling Helpline Modernization Project by the end of the year and is hoping to extend the work beyond 2024. NCPG is seeking to secure additional or extended funding to ensure that the project can be continued through to completion. Funding for the National Problem Gambling Helpline Modernization has been provided by the NFL via the NFL Foundation.
Note: Minnesota will continue to advertise its own helpline number 1-800-333-HOPE (4673) for in-state messaging. If sports betting is approved, the NCPG helpline number will be used in ads to eliminate the need to have multiple numbers printed. Regardless of which number a Minnesotan calls, they will be connected to the state’s help center vendor.
Kurt Dahl, a Minnesotan who resides primarily in Washington state, has self-published a new book called “The New Millennium 5 Step Program: A powerful guide to living a gambling-free life.” The book re-examines the traditional 12-step Gamblers Anonymous (GA) program and offers an alternative. He continues to support individual’s participation in GA meetings, but believes the 12-step program, originally designed in the 1930s, needs a more updated approach.
Some of you may have read Kurt’s first book, “Gambling Addiction,” in which he writes about the prevalence of suicide among gamblers. Kurt is in long-term recovery and is an alumnus of the Vanguard Center for Gambling Recovery, which he credits for saving his life.
Kurt advocated for these five steps:
Get ready, get set
Go all in
Take care of yourself
Recovery is forever
Pay it forward
As times change, it’s important that approaches to helping those with gambling addiction be evaluated to make sure they are current and applicable. Our last edition of Northern Light (Fall 2023) noted that the GA Blue Book underwent a significant revision, acknowledging that the book wasn’t as relevant as it could be. Members were seeking an updated guide that would facilitate meetings, work with sponsors, provide clarity on the process and help any reader better understand the program.
Note that MNAPG does not endorse any particular path to recovery. Individuals need to find what works best for them and, if it keeps them out of harm’s way, stick with it.
Gamblers Anonymous (GA) has unveiled an updated Blue Book, the first such revision in nearly 40 years. The purpose of the book is to better serve both new and current members in their search for recovery from gambling addiction.
Specifically, members wanted a book that would:
o Function as a how-to for GA
o Facilitate working with sponsees
o Help members quickly understand the process
o Be something that would help anyone understand what the program is
The existing Blue Book was dated and generally not being used by the fellowship, according to Tom S., a member of the committee charged with producing an updated book. Considerable changes have taken place in gambling since 1984, including online sports betting and the proliferation of casinos.
“Mostly gone are the days of cigar-smoking horse players and sports bettors dropping a dime in a payphone and calling a bookie,” says Tom. “The gamblers coming to our meetings today are more likely to be casino gamblers, gamblers caught up in state-sponsored gambling, female gamblers and younger gamblers. They didn’t find a connection to the Blue Book of 1984.”
The revised book reflects changes that have already occurred in most GA meetings, including an effort to be more inclusive and an emphasis that meetings be solution-based — including recovery steps — rather than “war story” based.
The book was eight years in the making (partially delayed by the pandemic) and was produced by eight active Minnesota GA members with combined sobriety of approximately 120 years. The book is comprised of all original material, with no language borrowed from other twelve-step fellowships (although twelve-step principles and philosophy are woven throughout).
The book encapsulates the vast experience of its contributors and is a storehouse of ideas for recovering gamblers, covering issues such as how to deal with gambling urges, how to go to a meeting, how to get involved in GA, how to choose a sponsor, how to grow in recovery and how to repair relationships. The book also incorporates material from the GA Combo Book.
New chapters were added that address suicide, relapse, sponsorship, and hope and persistence.
“The chapter on suicide is extremely important and, until now, was completely missing from GA literature,” says Tom.
The new book does not include declaratives, such as “you must” or “you have to” statements. Different viewpoints are discussed and the suggestion is made for gamblers to discuss these perspectives with their sponsor or mentors.
The book is valuable for clients of counselors and therapists who choose to pursue their personal recovery journey in GA. Clients may also see themselves in the experiences depicted in the stories section of the book.
“I would encourage those who work with compulsive or problem gamblers to read this book from cover to cover, as it captures both the despair experienced by compulsive gamblers and the better way of life promised by GA,” says Jeannie B., who was also involved in producing the new book. “Professionals can also use the book to deepen their understanding of the GA program.”
To order a copy of the book, please visit gamblersanonymous.org.
MNAPG strives to provide as many resources as possible so that all Minnesotans are aware of the risks and harms of problem gambling. Over the past year, we’ve been working with people in specific communities to ensure that our most basic messaging is available in the many languages represented in Minnesota. You can request a list of the problem gambling warning signs in Spanish, Chinese, Hmong, Vietnamese and Somali, as well as English, by visiting https://form.jotform.com/221867275834062. We have also added a translate button on our website, which will provide access to 12 different languages: Chinese (simplified), Chinese(traditional), Haitian, Hindi, Hmong, Japanese, Korean, Lao, Somali, Spanish, Thai and Vietnamese. (Please note that we’re aware that the translations may not fully capture a specific community’s turn of phrase, or the English terms might not be readily translatable; we’re relying on an automated system.)
Years in the making, NCPG has recently leased 1-800-GAMBLER as the new nationwide helpline number. With the significant increase in sports betting, it makes sense to use one number in the often-small amount of advertising space. While some states mandate that their own state helpline be included in any advertising that crosses their borders, Minnesota does not mandate the exclusive use of 1-800-333-HOPE. MNAPG agrees with this approach for sports betting. MNAPG will continue to use the Minnesota helpline number in its brochures and in-state only ads. Either way, the caller will be directed to the Minnesota vendor who handles the helpline. Until Minnesota decides to discontinue the HOPE number, MNAPG will support use of both numbers.
